Privacy Policy for ERP Linker

Effective Date: 1-05-2025

ERP Linker (“ERP Linker,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services, including integrations with third-party platforms such as LinkedIn, Twitter/X, and Facebook/Meta.

This policy is written to comply with industry standards, applicable privacy regulations (such as GDPR and CCPA), and the data usage policies of LinkedIn, Twitter/X, and Facebook/Meta.

By accessing or using ERP Linker, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect only the information necessary to operate ERP Linker effectively:

  1. Account Information – When you register or log in, we collect details such as your name, email address, business information, and authentication credentials.
  2. Third-Party Platform Data – When you connect ERP Linker to external platforms, we may receive:
    • LinkedIn: Basic profile details, email, company page data, posts, or other fields you explicitly authorize.
    • Twitter/X: Public profile data, handle, posts/tweets, and engagement metrics.
    • Facebook/Meta: Name, email, page or profile data, and permissions granted.
      We never access or store information outside what you authorize via each platform’s API consent process.
  3. ERP & Customer Data – Content you upload, sync, or process through ERP Linker.
  4. Usage & Technical Data – IP address, browser type, device identifiers, and log data that helps us secure and improve services.

2. How We Use Your Information

Your information is used strictly to provide and improve ERP Linker services:

  • To authenticate users and enable ERP ↔ social platform integrations.
  • To deliver ERP Linker’s automation, analytics, and reporting features.
  • To respond to inquiries and provide customer support.
  • To maintain system security and compliance.
  • To meet legal or regulatory requirements.

We do not sell, rent, or trade personal information under any circumstances.

3. Sharing of Information

We may share your information only under these limited conditions:

  • With Your Consent – When you choose to integrate ERP Linker with LinkedIn, Twitter/X, or Facebook/Meta.
  • With Service Providers – Carefully selected partners who process data on our behalf under strict contractual obligations.
  • For Legal Compliance – If required by law, regulation, or lawful request.
  • Business Transfers – If ERP Linker undergoes a merger, acquisition, or asset transfer.

We never share your data with advertisers or unauthorized third parties.

4. Third-Party Platform Compliance

ERP Linker strictly follows the developer policies of LinkedIn, Twitter/X, and Facebook/Meta:

  • We only request the minimum scope of permissions required.
  • Data retrieved via APIs is used solely within ERP Linker and not repurposed.
  • Users can revoke platform access at any time through their platform account settings.
  • Once revoked, ERP Linker deletes associated tokens and dependent data within a reasonable period.

5. Data Retention

  • Account and integration data are retained only as long as your ERP Linker account remains active.
  • If you disconnect a third-party integration, related data is purged within [X days].
  • Backup and archival data are deleted according to our data retention schedule.

6. Data Security

We apply industry-leading security practices, including:

  • Encryption in transit (TLS/SSL) and at rest.
  • Role-based access controls.
  • Regular audits and vulnerability assessments.

Despite safeguards, no system is 100% secure. Users are encouraged to use strong passwords and safeguard their login credentials.

7. Your Rights

Depending on applicable law (e.g., GDPR, CCPA), you may have the right to:

  • Access or request a copy of your data.
  • Request correction or deletion of personal information.
  • Withdraw consent for third-party integrations.
  • Lodge a complaint with your data protection authority.

Requests can be made via the contact details below.

8. Children’s Privacy

ERP Linker is not intended for individuals under the age of 13 (or 16 in regions with stricter laws). We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify users via our website or email. The “Last Updated” date reflects the latest revision.